Last Updated: 15th February, 2025

At https://balloon-game-money.in/, the safety and security of our players are our top priorities. We have implemented robust anti-fraud measures and player protection mechanisms to ensure a fair and secure gaming environment.

1. Know Your Customer (KYC) Verification:

• We conduct mandatory KYC verification for all players to comply with Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) regulations.
• Players are required to provide valid identification documents, such as their Aadhaar card, PAN card, or driver’s license, which are verified through secure and reliable methods.
• KYC verification helps us prevent identity theft, fraud, and underage gambling.

2. Fraud Detection and Prevention:

• We employ advanced fraud detection systems that monitor player activity in real-time to identify and prevent suspicious behavior, such as collusion, chip dumping, and multi-accounting.
• Our systems utilize sophisticated algorithms and machine learning to detect patterns and anomalies that may indicate fraudulent activity.
• We have a dedicated security team that investigates any reported or suspected fraud and takes appropriate action, including account suspension or permanent bans.

3. Secure Payment Gateway:

• We use only secure and trusted payment gateways to process all financial transactions.
• All payment information is encrypted using industry-standard SSL encryption to protect against unauthorized access.
• We do not store sensitive payment information, such as credit card details, on our servers.

4. Collusion Prevention:

• We have strict anti-collusion policies in place and actively monitor gameplay to detect and prevent any form of collusion between players.
• Our systems analyze player behavior and identify patterns that may suggest collusion, such as coordinated betting or signaling.
• Players found to be colluding will face severe penalties, including account suspension and forfeiture of winnings.

5. Game Integrity:

• Our games are designed to be fair and unbiased, with outcomes determined by a certified Random Number Generator (RNG).
• We regularly audit our games and systems to ensure their integrity and prevent any form of manipulation.

6. Responsible Gaming Tools:

• We provide a range of responsible gaming tools to help players control their gaming activity and prevent problem gambling.
• These tools include deposit limits, loss limits, session time limits, and self-exclusion options.

7. Player Support:

• We have a dedicated customer support team available 24/7 to assist players with any security concerns or issues.
• Players can contact us via email, live chat, or phone.

8. Data Security:

• We employ robust data security measures, including encryption, firewalls, and intrusion detection systems, to protect player data from unauthorized access, use, or disclosure.

9. Contact Us:

If you have any questions or concerns about our anti-fraud and player protection measures, please contact us at:

Email: [email protected]

Phone: +91-80-4718-9234

Address: 4th Floor, Galaxy Heights, 893/B, Bannerghatta Main Road, Bangalore, Karnataka, 560076, India

We are committed to providing a safe, secure, and enjoyable gaming experience for all our players.